Advice & Support
With over 100 years of funeral directing experience and local knowledge, our caring staff are able to help you through what can be an overwhelming time.
Getting Help with Funeral Costs
Did you know that you could get a Funeral Expenses Payment (also called a Funeral Payment) if you get certain benefits and need help to pay for a funeral you're arranging from the government?
Who to contact for help with funeral costs:
The easiest way to claim a Funeral Expenses Payment is to telephone : 0800 731 0469 and chose option 2 - lines are open from 8 am to 6 pm Monday to Friday
A Funeral Expenses Payment can help to pay for some of the costs of the following:
burial fees for a particular plot
cremation fees, including the cost of the doctors' certificates
travel to arrange or go to the funeral
the cost of moving the deceased within the UK, if he or she is being moved more than 50 miles
death certificates or other documents
You can also get up to £1000 for any other funeral expenses, such as funeral director's fees, flowers or the coffin.
The payment will not usually cover all of the costs of the funeral.
How much you get depends on your circumstances.
This includes any other money that's available to cover the costs. For example, from an insurance policy or the deceased person's estate.
Full details of funeral payments can be found at https://www.gov.uk/funeral-payments.
Further details of help paying for a funeral can be found at The Money Advice Service:
Laurelo Aftercare
At AJ Wakely & Sons, we have partnered up with Laurelo Aftercare, a site which provides you with support to help navigate the difficult steps following a loss. Offering expert guidance and practical information, Aftercare gives you continued support so you are not left to navigate challenging moments alone.
Our commitment to you at a time of need
As part of our commitment to caring for bereaved families, AJ Wakely and Sons have teamed up with the National Society of Allied and Independent Funeral Directors (SAIF) to offer further support and advice to people experiencing grief.
As a member of the trade association, SAIF Care allows us to provide our clients with exclusive access to a free bereavement care helpline and an online chat service, both of which are staffed by trained bereavement specialists.
The SAIF Care team is there to offer a listening ear and give reliable information about a range of help and services available near you.
Each person’s bereavement journey is unique and there’s no right or wrong way to grieve. If you feel that you are struggling following the death of someone close, please contact us and we will be able to assist in getting you the support you need.
For further details about this service please contact SAIF care.
We are happy to visit you in the comfort of your own home to discuss your requirements and answer any questions you may have. Alternatively please drop into one of our offices or contact us by telephone or via this website.
Contact Your Local Office
Contact Your Local Office
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VAT Registration Number: 634 3801 52